Shipping/ Returns/ Exchange

Shipping

All orders that the subtotal equals $100 or more, before taxes and shipping fees, qualify for free shipping to all 50 states! Simply add your favorites to your cart & when you hit $100 or more, we will ship it for free! All orders shipping ground or standard shipping, ship for a flat rate of $7.50 (this excludes international and express packages) 

Shipping Details: 

Please allow up to 2 business days (excluding weekends, holidays, and sale days- for these occasions require additional processing time) to process and ship your order.

Orders shipping to PO Boxes will be shipped using USPS (tracking number by request).

Please note that shipping fees are non-refundable.

We are not responsible for loss or damage of your order in transit. This responsibility is passed on to you as soon as we hand your order over to the shipping company. International orders might be subject to import taxes/duties. For information, please contact your local customs authority. Any such taxes are the responsibility of the parcel recipient and are not paid by us.

We cannot cancel or change orders by email, you must call our customer service line at, 706-896-7997. Our Business hours are Monday-Friday 9AM-5PM

If an order needs to be canceled for any reason, the customer is subject to a 10% restock fee.

Returns & Exchanges

Customers may return any unused, unworn item, with tags attached. Items purchased online can be returned in store or by mail to the return address listed below. Items must be returned within 21 days of the original delivery date.* The return package must include the original invoice to receive online credit.


No cash, credit or debit card refunds will be issued, unless there is a mistake on our behalf- ONLY ONLINE CREDIT

ALL clearance items are Final Sale and are not returnable for any reason. *

Exchanges are not accepted at this time- Customer will receive an online credit and may place another order for a new item. 

If you believe you have received defected or incorrect merchandise, or are missing an item from your order, you must contact Customer Service within 7 days of the package's original delivery.

If an order needs to be canceled for any reason, the customer is subject to a 10% restock fee.

If you have any questions about an online order, please call 706.896.7997 Monday- Friday 9AM-5PM to speak with someone.

 

Collage Boutique

563 N Main St

Hiawassee, GA 30546

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